{"id":15155,"date":"2024-06-21T08:28:16","date_gmt":"2024-06-21T08:28:16","guid":{"rendered":"https:\/\/new.mantis.group\/?page_id=15155"},"modified":"2025-06-05T09:01:23","modified_gmt":"2025-06-05T09:01:23","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.mantis.group\/ro\/services\/technical-support\/","title":{"rendered":"Asisten\u021b\u0103 tehnic\u0103"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15155\" class=\"elementor elementor-15155\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b70eb05 elementor-section-full_width elementor-section-height-min-height qodef-elementor-content-grid elementor-section-height-default elementor-section-items-middle\" data-id=\"b70eb05\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1769895\" data-id=\"1769895\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ffc2fd elementor-widget elementor-widget-leroux_core_section_title\" data-id=\"0ffc2fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"leroux_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-section-title qodef-alignment--center \">\n\t\t<h1 class=\"qodef-m-title\" style=\"color: #FFFFFF\">\n\t\t\t\t\tTechnical Supp\u03bfrt\t\t\t<\/h1>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b9f5e7 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"4b9f5e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTechnology made simple with proficiency\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4621618 e-con-full e-flex e-con e-parent\" data-id=\"4621618\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-91f70ce e-con-full e-flex e-con e-child\" data-id=\"91f70ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1ed77e elementor-widget elementor-widget-image\" data-id=\"f1ed77e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1193\" height=\"1328\" src=\"https:\/\/www.mantis.group\/wp-content\/uploads\/2024\/06\/ptoserv3.jpg\" class=\"attachment-full size-full wp-image-15165\" alt=\"ptoserv3\" srcset=\"https:\/\/www.mantis.group\/wp-content\/uploads\/2024\/06\/ptoserv3.jpg 1193w, https:\/\/www.mantis.group\/wp-content\/uploads\/2024\/06\/ptoserv3-270x300.jpg 270w, https:\/\/www.mantis.group\/wp-content\/uploads\/2024\/06\/ptoserv3-920x1024.jpg 920w, https:\/\/www.mantis.group\/wp-content\/uploads\/2024\/06\/ptoserv3-768x855.jpg 768w\" sizes=\"(max-width: 1193px) 100vw, 1193px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f04e50 e-con-full e-flex e-con e-child\" data-id=\"0f04e50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb52f30 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"fb52f30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical Supp\u03bfrt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1658981 elementor-widget elementor-widget-text-editor\" data-id=\"1658981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At Mantis, our philosophy is to maintain an excellent relationship with all our customers not only during presales and implementation but also after-sales. This is what shapes our mission of helping you and having a customer-driven approach to support. Mantis technical support team is your partner, ready to ensure timely and professional help that keeps your needs at the forefront and rises your experience with your WMS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4223774 elementor-widget elementor-widget-text-editor\" data-id=\"4223774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mantis technical support team consists of senior professionals with extensive experience and knowledge of Mantis solutions and products. Using Mantis proprietary ticketing system, Mantis support team, ensures that you stay up to speed with product development, effectively troubleshoot any issue, get solutions in time while maintaining high customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c924871 elementor-widget elementor-widget-text-editor\" data-id=\"c924871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Understanding and focusing on your needs for continuous staying up and running, our assistance, for active customers, include:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83937d4 elementor-widget elementor-widget-text-editor\" data-id=\"83937d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<li>Support service desk<\/li>\n\n<li>Remote access for troubleshooting<\/li>\n\n<li>On-site services<\/li>\n\n<li>Immediate access to new releases<\/li>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d51783 elementor-widget elementor-widget-leroux_core_button\" data-id=\"3d51783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"leroux_core_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m  qodef-button qodef-layout--filled qodef-background--blur  qodef-html--link\" href=\"https:\/\/www.mantis.group\/contact\/\" target=\"_self\"  style=\"background-color: #20282D;font-weight: 500\">\n    <span class=\"qodef-m-text\">Get in Touch<\/span>\n    <span class=\"qodef-m-arrow\"><svg class=\"qodef-svg--button-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"10\" viewBox=\"0 0 9.8 9.8\"><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><\/svg><\/span>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c48e44 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4c48e44\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f71dde8\" data-id=\"f71dde8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2af3a3 elementor-widget elementor-widget-spacer\" data-id=\"a2af3a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ae1729f\" data-id=\"ae1729f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4094e69 elementor-widget elementor-widget-leroux_core_section_title\" data-id=\"4094e69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"leroux_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-section-title qodef-alignment--left \">\n\t\t<h1 class=\"qodef-m-title\" style=\"color: #242C31\">\n\t\t\t\t\tContact us today\t\t\t<\/h1>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0de0bfc elementor-widget elementor-widget-text-editor\" data-id=\"0de0bfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get in touch with us by dropping a message and our Mantis experts will be more than happy to assist you with your queries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d050e53 elementor-widget elementor-widget-shortcode\" data-id=\"d050e53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"12270\" class=\"elementor elementor-12270\" data-elementor-post-type=\"elementor_library\">\r\n\t\t\t<div class=\"elementor-element elementor-element-88c8c94 e-con-full e-flex e-con e-parent\" data-id=\"88c8c94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1272163 elementor-button-align-end elementor-widget__width-initial elementor-widget elementor-widget-form\" data-id=\"1272163\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact Form b\" aria-label=\"Contact Form b\">\r\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"12270\"\/>\r\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1272163\"\/>\r\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Traceability - International WMS \/ logistics software and solutions vendor\" \/>\r\n\r\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"14151\"\/>\r\n\t\t\t\r\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\r\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\r\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4054d44 elementor-col-50\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4054d44\" class=\"elementor-field-label elementor-screen-only\">\r\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4054d44]\" id=\"form-field-field_4054d44\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_e2cae76 elementor-col-50 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e2cae76\" class=\"elementor-field-label elementor-screen-only\">\r\n\t\t\t\t\t\t\t\tCountry\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_e2cae76]\" id=\"form-field-field_e2cae76\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Country\" required=\"required\">\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_1db40b2 elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1db40b2\" class=\"elementor-field-label elementor-screen-only\">\r\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_1db40b2]\" id=\"form-field-field_1db40b2\" rows=\"2\" placeholder=\"Your Message...\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_9dbf5f2 elementor-col-100 elementor-field-required\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9dbf5f2\" class=\"elementor-field-label elementor-screen-only\">\r\n\t\t\t\t\t\t\t\tPrivacy Policy\t\t\t\t\t\t\t<\/label>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\r\n\t\t\t<span class=\"elementor-field-option\">\r\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_9dbf5f2]\" id=\"form-field-field_9dbf5f2\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\r\n\t\t\t\t<label for=\"form-field-field_9dbf5f2\">I have read and agree to the <a href=\"https:\/\/www.mantis.group\/privacy-policy\/\" target=\"_blank\"><span style=\"color:#4295d1\">privacy policy<\/span><\/a>.<\/label>\t\t\t<\/span>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_8a55463 elementor-col-100 recaptcha_v3-inline\">\r\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_8a55463\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Le_AyMqAAAAAEcT0USaO8cafOVL51ZcXr2llmoe\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\r\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\r\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/button>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/form>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Technical Supp\u03bfrt Technology made simple with proficiency Technical Supp\u03bfrt At Mantis, our philosophy is to maintain an excellent relationship with all our customers not only during presales and implementation but also after-sales. This is what shapes our mission of helping you and having a customer-driven approach to support. Mantis technical support team is your partner, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":15164,"parent":13321,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-15155","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical Support - International WMS \/ logistics software and solutions vendor<\/title>\n<meta name=\"description\" content=\"At Mantis, our philosophy is to maintain an excellent relationship with all our customers not only during presales and implementation but...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mantis.group\/ro\/services\/technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support - 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