March 19, 2020
Dear clients, partners, and friends,
Amid the rapid spread of the novel coronavirus (COVID-19), we, at Mantis, have made the safety and wellbeing of our people, clients, partners and communities the focal point of our daily operations.
In this context, and in line with the guidelines and recommendations from local and global authorities, we have already implemented the necessary travel restrictions for our personnel. Furthermore, utilizing our technological infrastructure, we have put in place a robust crisis response mechanism involving Mantis local and international resources, which will ensure both seamless business continuity and systems security in a remote working environment.
Among the first actions in this challenging time, Mantis’ project implementation and support teams have already been intensively engaged in helping existing and new customers to enhance their e-Fulfilment / WMS capabilities and performance to effectively respond to the dramatic surge in e-Commerce orders.
We would therefore like to reassure you - our clients and partners - that Mantis will continue to function at full capacity and offer its full range of services, despite these changes.
The fact that the great majority of Mantis’ project management, implementation and support activities are typically, even in normal times, performed remotely, allow us to be optimistic that there won’t be any significant disruption in the way we work together. In fact, we expect that in many aspects the quality of our co-operation will improve due to the need for better documentation and project management from all parties involved.
Please rest assured that, at Mantis, we will be closely monitoring the situation as it evolves and will continue implementing the best possible solutions to safeguard the wellbeing of our people, our clients and partners as well as our communities, during this challenging time.