{"id":19209,"date":"2015-09-17T09:00:53","date_gmt":"2015-09-17T09:00:53","guid":{"rendered":"https:\/\/new.mantis.group\/?p=19209"},"modified":"2025-04-29T19:18:31","modified_gmt":"2025-04-29T19:18:31","slug":"mantis-lvs-outstanding-flexibility-fosters-the-customer-service-level-delivered-by-narvalogistics","status":"publish","type":"post","link":"https:\/\/www.mantis.group\/el\/mantis-lvs-outstanding-flexibility-fosters-the-customer-service-level-delivered-by-narvalogistics\/","title":{"rendered":"Mantis LVS&#8217;s outstanding flexibility fosters the customer service level delivered by NarvaLogistics"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"19209\" class=\"elementor elementor-19209\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85702f3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"85702f3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0376ae0\" data-id=\"0376ae0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dc6fc2 elementor-widget elementor-widget-text-editor\" data-id=\"4dc6fc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote><p><i><strong>NarvaLogistics<\/strong>\u00a0is a full-featured logistics operator in\u00a0<strong>Estonia<\/strong>, offering a full range of services for secure storage, handling, customs clearance and e-fulfillment services. The company, since its establishment in 2010, has grown into a major logistics services provider in the region offering its services through its own fleet of trucks and an\u00a0<strong>\u201cA\u201d class<\/strong>\u00a0warehouse complex located in the city of\u00a0<strong>Narva<\/strong>, in the largest industrial park in North-Eastern Estonia (Narva Production and Logistics Park).<\/i><\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe41bb elementor-widget elementor-widget-text-editor\" data-id=\"7fe41bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The warehouse location is 1.5 kilometer from the highway Tallinn \u2013 St. Petersburg and two kilometers from the road crossing the border between the\u00a0<strong>Russian Federation<\/strong>\u00a0and the\u00a0<strong>EU<\/strong>. The total warehouse area is 27,000 sq.m. including 12 loading \/ unloading docks equipped with levelers and dock shelters. A well-organized parking area for 30 heavy trucks equipped with electronic scales for heavy vehicles complements the warehouse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08c173c elementor-widget elementor-widget-text-editor\" data-id=\"08c173c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In order to efficiently manage its warehousing resources and employees throughout all major warehousing inbound and outbound activities, the company selected\u00a0<strong>\u0397 Mantis<\/strong>\u2018\u00a0<strong>Mantis<\/strong>\u00a0(LVS). The project was implemented in 2014 by the WMS \/ logistics specialists of\u00a0<strong>ant Technologies<\/strong>, a leading logistics turn-key solutions provider and\u00a0<strong>\u0397 Mantis<\/strong>\u2018 partner in the region.\u00a0<strong>LVS<\/strong>\u00a0was selected among several other local and international systems due to its outstanding flexibility that allows\u00a0<strong>\u0397 Mantis<\/strong>\u2018 partners or even the customers themselves to configure and adapt the system to meet their sophisticated and continuously evolving needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b903cd6 elementor-widget elementor-widget-text-editor\" data-id=\"b903cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong><a href=\"http:\/\/www.narvalogistics.ee\/\" target=\"_blank\" rel=\"noopener\">NarvaLogistics<\/a><\/strong>\u2018 warehouse is divided into two parts, one for the customs and the other to support its retail customers. The customs warehouse is organized on a pallet storage basis whereas the retail warehouse features specialized racking systems for cartons and pieces. The individual characteristics of the processing and storage needs of each customer were taken into account during the system setup. A special search algorithm was developed for the handling of non-full pallets in the customs warehouse in order to minimize the fragmentation and optimize the usage of the storage space. Concerning the retail warehouse, the system maintains pre-defined inventory levels per product and (based on product velocity and user-configurable rules and scenarios) optimizes the utilization of the available storage locations while at the same time increases the order processing speed and generally the productivity of the warehousing resources. Zone picking along with various stock rotation rules (FIFO, LIFO, FEFO, LEFO, S\/N, etc.) are utilized to support the needs of the customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4f7aa8 elementor-widget elementor-widget-text-editor\" data-id=\"d4f7aa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>NarvalLogistics<\/strong>\u00a0provides its customers with unique advantages:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5373104 elementor-widget elementor-widget-text-editor\" data-id=\"5373104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Storage of goods and assets out of reach of regulatory bodies. The scheme is valid for any import \u2013 export operations in\u00a0<strong>Russia<\/strong>\u00a0\u03ba\u03b1\u03b9\u00a0<strong>EU<\/strong>.<\/li><li>Delivery of goods coming from\u00a0<strong>Europe<\/strong>\u00a0\u03ba\u03b1\u03b9\u00a0<strong>Asia<\/strong>\u00a0to\u00a0<strong>Russia<\/strong>, keeping inventory in the territory of\u00a0<strong>EU<\/strong>, a couple of kilometers away from the border of\u00a0<strong>Russia<\/strong>, 120 kilometers from\u00a0<strong>Saint-Petersburg<\/strong>.<\/li><li>Solving any problem in foreign economic activity and customs documents through its own customs clearance agency.<\/li><li>Provide an integrated warehousing and transportation services covering the\u00a0<strong>EU<\/strong>\u00a0and the\u00a0<strong>Russian Federation<\/strong>\u00a0through its own fleet of trucks.<\/li><li>Support all logistics aspects of internet e-Commerce activities.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd4558e elementor-widget elementor-widget-text-editor\" data-id=\"bd4558e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>An indicative list of\u00a0<strong>NarvaLogistics<\/strong>\u2018 clients:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa2cd28 elementor-widget elementor-widget-text-editor\" data-id=\"fa2cd28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>NarvaLogistics<\/strong>\u00a0(<strong>Febest<\/strong>) \u2013 administrative and warehouse complex for car parts,<\/li><li><strong>Estin Warehousing<\/strong>\u00a0(<strong>Redmond<\/strong>) \u2013 logistic center for consumer electronics,<\/li><li><strong>Westaqua-Invest<\/strong>\u00a0(<strong>Aquaphor<\/strong>) \u2013 manufacturing of water filters,<\/li><li><strong>Eesti-Emlak<\/strong>\u00a0\u2013 manufacturing of paints and varnishes,<\/li><li><strong>Frilajt<\/strong>\u00a0\u2013 manufacturing of lighting equipment for urban, industrial and warehouse facilities.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb33c66 elementor-widget elementor-widget-text-editor\" data-id=\"eb33c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Frilajt<\/strong>\u00a0chose the customs clearance services from\u00a0<strong>NarvaLogistics<\/strong>\u00a0because of its capability to supply its customers in the\u00a0<strong>EU<\/strong>\u00a0and beyond as well as because of the proximity with the border of the\u00a0<strong>Russian Federation <\/strong>and the ability to provide full customs clearance services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc83ed elementor-widget elementor-widget-text-editor\" data-id=\"7fc83ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Febest<\/strong>\u2018s production is located in\u00a0<strong>European Union<\/strong>\u00a0countries. A special storage solution has been implemented in the modern retail warehouse for the optimization of the storage and picking of\u00a0<strong>Febest<\/strong>\u2018s products resulting in timely delivery to almost all countries of the world, at minimal cost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8972ae elementor-widget elementor-widget-text-editor\" data-id=\"a8972ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The recent implementation of an advanced e-fulfillment platform based on\u00a0<strong>\u0397 Mantis<\/strong>\u2018\u00a0<strong>LVS<\/strong>\u00a0allows\u00a0<strong>NarvaLogistics<\/strong>to support the e-Commerce activities of its customers. The rapid progress of e-Commerce dramatically increased the need to handle a much larger number of orders with smaller quantities per order such as pieces and smaller cartons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-184342d elementor-widget elementor-widget-text-editor\" data-id=\"184342d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>LVS<\/strong>\u00a0was adapted to support all e\u2013Commerce activities at a separate small customs warehouse:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47621a2 elementor-widget elementor-widget-text-editor\" data-id=\"47621a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Replenishment of the small customs warehouse from the main customs warehouse.<\/li><li>Processing of the returns from the branches.<\/li><li>Good labeling, put-away, picking, checking and packing at a piece level.<\/li><li>Optimization of the put-away and picking processes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee90705 elementor-widget elementor-widget-text-editor\" data-id=\"ee90705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The result of this project is the reduction of the time required to process the online orders and the increase of the customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee26002 elementor-widget elementor-widget-text-editor\" data-id=\"ee26002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Among the plans for the near future, is to install equipment that automates and facilitates the measuring of the weight and dimensional characteristics of the goods and the implementation of workstations for product labeling.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec52fd elementor-widget elementor-widget-text-editor\" data-id=\"dec52fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote>\u201cToday we are focused on the formation of the most effective organization of the processes of accounting, control and warehouse management. After analyzing the presented solutions in the market, we chose Logistics Vision Suite, an international system offering broad functionality and the ability to customize the system to individual needs. The extended experience and now-how of ant Technologies\u2018 specialists were also critical factors in choosing the solution.\u201d\n<br \/>\nSergei Kudryavtsev, Project Manager, NarvaLogistics<\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-9f7bb61 e-flex e-con-boxed e-con e-parent\" data-id=\"9f7bb61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f39bd6 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-leroux_core_button\" data-id=\"7f39bd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"leroux_core_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m  qodef-button qodef-layout--filled   qodef-html--link\" href=\"\" target=\"_blank\"  style=\"font-weight: 500\">\n    <span class=\"qodef-m-text\">READ CASE STUDY<\/span>\n    <span class=\"qodef-m-arrow\"><svg class=\"qodef-svg--button-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"10\" viewbox=\"0 0 9.8 9.8\"><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><\/svg><\/span>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7de116 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-leroux_core_button\" data-id=\"a7de116\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"leroux_core_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m  qodef-button qodef-layout--filled   qodef-html--link\" href=\"https:\/\/www.youtube.com\/watch?v=YGiZSV6sARU&#038;ab_channel=mantis.group\" target=\"_blank\"  style=\"font-weight: 500\">\n    <span class=\"qodef-m-text\">WATCH VIDEO CASE STUDY<\/span>\n    <span class=\"qodef-m-arrow\"><svg class=\"qodef-svg--button-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"10\" viewbox=\"0 0 9.8 9.8\"><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><\/svg><\/span>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9be571 e-flex e-con-boxed e-con e-parent\" data-id=\"d9be571\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e91abf0 elementor-widget elementor-widget-leroux_core_button\" data-id=\"e91abf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"leroux_core_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m  qodef-button qodef-layout--filled   qodef-html--link\" href=\"https:\/\/www.mantis.group\/el\/contact\/\" target=\"_self\"  style=\"font-weight: 500\">\n    <span class=\"qodef-m-text\">GET IN TOUCH<\/span>\n    <span class=\"qodef-m-arrow\"><svg class=\"qodef-svg--button-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10\" height=\"10\" viewbox=\"0 0 9.8 9.8\"><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><g><path d=\"m.4 9.4 9-9\"\/><path d=\"M.4.5h8.9\"\/><path d=\"M9.3 9.4V.5\"\/><\/g><\/svg><\/span>\n<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>NarvaLogistics\u00a0is a full-featured logistics operator in\u00a0Estonia, offering a full range of services for secure storage, handling, customs clearance and e-fulfillment services. The company, since its establishment in 2010, has grown into a major logistics services provider in the region offering its services through its own fleet of trucks and an\u00a0\u201cA\u201d class\u00a0warehouse complex located in the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19201,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[254],"tags":[],"class_list":["post-19209","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mantis LVS&#039;s outstanding flexibility fosters the customer service level delivered by NarvaLogistics - International WMS \/ logistics software and solutions vendor<\/title>\n<meta name=\"description\" content=\"Mantis LVS\u2019s outstanding flexibility fosters the customer service level delivered by NarvaLogistics. 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